BVC Logistics has announced the success of its customers to adopt WhatsApp as the primary medium for executing secure logistics. The pilot project was rolled out a few months ago and has successfully managed to help more than 250 businesses to switch to WhatsApp from email completely.
The BVC bot on WhatsApp has increased the efficiency of jewellers for their pickups, pricing, and service information. Pickups are automated for existing customers thus reducing waiting time from several hours & days of waiting time to seconds. More features are expected soon.